We are so confident that you'll love our services that we provide a 30 day, unconditional, money-back guarantee on your hosting package fee. If you are dissatisfied with your service for any reason, you will receive a full refund if you cancel your account within 30 days of activation.

 

Our refund policy does not apply to any additional items or services; this includes but is not limited to domain name registrations, IP Addresses, SSL Certificates and any other additional services.

 

No refunds are available after the initial 30 day period. Any request for cancellation must be received via email to our Billing Department or via regular mail. You will then receive a confirmation upon the cancellation of your account.

Accounts cancelled/terminated by Aussie Domain Names for violating our Terms of Service do not qualify for our 30 day money back guarantee.

 

Please allow up to 7-14 working days for refunds to take place. Refunds will be provided by the same method that payment was made.

 

Remember: This guarantee only applies to NEW customers only . If you are an existing client and purchase more hosting from Aussie Domain Names, this guarantee does not apply.